Friendster III!
I’m less than impressed with Friendster’s customer support, probably ’cause it’s not a paid service anyway.
I sent them a mail regarding my password and its refusal to send or my Hotmail account refusal to receive the e-mail from Friendster this morning at 1022HR, thinking that I could probably seek some help, using the Problems logging in?.
22 minutes, I received a reply which would seem less like an auto-reply if it didn’t include the HTML tags. I thought this is a standard auto-response so I waited till now.
<as-html><p>If you cannot remember your password, use the <!–StartFragment
–> [Forgot your <a href="http://www.friendster.com/forgotpassword.php">Password</a>?]
link on the log in page. This will cause your password to be sent to the email
address you registered with at Friendster. If you use Hotmail or another web based
email client be sure to check your "bulk" or "junk" mail folders
if you do not see the password message come to your account. For security reasons,
Customer Support can not send you your password (customer support does not have
access to passwords), so you will need to use the link on the log in page to retrieve
it.</p><p>If you have forgotten your password AND you no longer have access
to the email address you registered with, you will most likely need to create
a new account. Customer Support is not allowed to change email addresses on
someone’s account. This is why it is important to make sure you update your
address on Friendster if it changes, and why it is important to use a valid
email address when you register. If you do remember your password, you can always
log in with your old address and password and then change your email address
to the one you use currently.</p><p>If you are seeing a message that you still need to "verify"
your email account, it means that you either have not done so, or that Friendster
has detected that the address you used is not valid. You can use the link at
the bottom of that window that says "Start using friendster immediately"
to bypass this window and go directly to your Friendster account. You can then
go to Account Settings go enter a valid email address. If your email address
<strong><em>is</em></strong> valid but you do not seem
to be getting the validation code email, check your "bulk" or "junk"
mail folders, especially if you are using Hotmail.</p></as-html>
Guess I’m wrong. Farewell, Friendster.